Accessibility Statement

Last Updated: January 1, 2025

Our Commitment

BackgroundPro is committed to ensuring digital accessibility for people with disabilities. We continually improve the user experience for everyone and apply relevant accessibility standards to ensure we provide equal access to all users.

We strive to adhere to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. These guidelines explain how to make web content more accessible for people with disabilities and more user-friendly for everyone.

Accessibility Features

We have implemented the following accessibility features on our website:

Navigation and Structure

  • Consistent navigation throughout the website
  • Logical heading structure for easy navigation with screen readers
  • Skip navigation links to bypass repetitive content
  • Breadcrumb navigation for context and easy navigation
  • Clear focus indicators for keyboard navigation

Visual Design

  • Sufficient color contrast between text and backgrounds
  • Light and dark mode options to accommodate visual preferences
  • Resizable text that maintains readability
  • No content that flashes more than three times per second
  • Icons paired with text labels for clarity

Alternative Text

  • Descriptive alt text for meaningful images
  • Decorative images marked appropriately
  • SVG graphics with appropriate titles and descriptions

Forms and Interactive Elements

  • Form fields with visible labels
  • Clear error messages and instructions
  • Required fields clearly indicated
  • Keyboard-accessible interactive elements

Content

  • Plain language where possible
  • Meaningful link text describing the destination
  • Clear and consistent language

Assistive Technology Compatibility

Our website is designed to be compatible with the following assistive technologies:

  • Screen readers (JAWS, NVDA, VoiceOver, TalkBack)
  • Screen magnification software
  • Speech recognition software
  • Keyboard-only navigation

Browser Compatibility

For the best accessible experience, we recommend using the latest versions of:

  • Google Chrome
  • Mozilla Firefox
  • Apple Safari
  • Microsoft Edge

Known Limitations

While we strive for comprehensive accessibility, some areas may have limitations:

  • Some older PDF documents may not be fully accessible. We are working to remediate these documents.
  • Some third-party content embedded on our site may not meet the same accessibility standards.
  • Some complex data visualizations may have limited accessibility. Alternative text descriptions are provided where possible.

We are actively working to address these limitations and improve accessibility across all areas of our website.

Continuous Improvement

We are committed to ongoing accessibility improvements, including:

  • Regular accessibility audits and testing
  • User testing with people who have disabilities
  • Staff training on accessibility best practices
  • Incorporating accessibility into our development process
  • Monitoring and responding to accessibility feedback

Request Accommodations

If you need information in an alternative format or require assistance accessing any part of our website or services, please contact us. We will work with you to provide the information or service you need in an accessible format.

Alternative formats may include:

  • Large print documents
  • Audio recordings
  • Electronic text files
  • Telephone assistance

Feedback

We welcome your feedback on the accessibility of our website. If you encounter any accessibility barriers or have suggestions for improvement, please let us know:

BackgroundPro Accessibility Team
Email: accessibility@backgroundpro.com
Phone: 1-877-814-1986
TTY: 711 (Telecommunications Relay Service)

When reporting an issue, please include:

  • The web page address (URL) where you encountered the issue
  • A description of the problem
  • The assistive technology you were using (if applicable)
  • Your contact information for follow-up

We aim to respond to accessibility feedback within 5 business days.

Third-Party Applications

Our platform may integrate with third-party applications that have their own accessibility features and limitations. We encourage you to review the accessibility statements of any third-party services you use in conjunction with BackgroundPro.

Legal Compliance

This accessibility statement applies to content published on backgroundpro.com. We are committed to compliance with:

  • Section 508 of the Rehabilitation Act
  • Americans with Disabilities Act (ADA)
  • Web Content Accessibility Guidelines (WCAG) 2.1 Level AA