Candidate Experience
A fast, mobile-friendly, and fully customizable experience—from invitation through final results.
Three Ways to Get Started
Candidates can be invited to the portal through multiple channels—whatever works best for your workflow.
ATS/HRIS Integration
Automatic invite via email or text triggered directly from your applicant tracking or HR system.
AutomatedCustom Invite Link
Share a unique link via your preferred channel—email, job posting, QR code, or any medium you choose.
FlexibleClient Portal
Invite candidates directly from BackgroundPro—single invites or bulk import from a spreadsheet.
Single or BulkApplicant Portal
One seamless experience
Tailored to the Background Check
The candidate experience adapts automatically based on the type of screening requested—collecting only what's needed.
Criminal Check
Identity verification, SSN, consent forms
Employment Verification
Work history, employer contacts, dates
Education Verification
Schools attended, degrees, graduation dates
Motor Vehicle
License info, driving history consent
Drug Screening
Collection site selection, scheduling
Professional References
Reference contact information
Your Brand, Your Process
Configure every aspect of the candidate experience to match your brand and workflow requirements.
Co-Branding
Add your logo, colors, and company information so candidates see a seamless extension of your hiring process.
- Company logo & branding
- Custom color themes
- Personalized welcome messages
Custom Auth Forms
Upload your own authorization and disclosure forms to meet specific legal or company requirements.
Welcome & Completion
Customize the first and last impression with branded welcome screens and completion messages.
Custom Data Collection
Add custom form fields to collect additional information during the background check process.
Keeping Candidates Informed
Automated email and SMS notifications keep the process moving smoothly and efficiently.
Invitation Sent
Candidate receives invite with secure link to begin
Reminders
Automated follow-ups if action is needed
Status Updates
Progress notifications as checks complete
Completion Notice
Report ready, access provided to portal
Transparency Throughout
Candidates can access their completed report and all compliance-related information directly from their portal.
Completed Report
Full access to their background check results with clear, easy-to-understand formatting.
Adverse Action Notices
If applicable, candidates receive required pre-adverse and adverse action notifications with dispute rights.
Dispute Initiation
Simple process to dispute any inaccuracies directly from the portal with clear instructions.
FCRA Rights
Clear presentation of consumer rights under the Fair Credit Reporting Act.
Want to see the candidate experience?
Request a demo to walk through the entire candidate journey from their perspective.