Client view
Candidate request progress
Client users can see which intake steps are complete, what is currently in progress, and which items still need candidate action.
Candidate Experience
A fast, mobile-friendly, and fully customizable experience—from invitation through final results.
End-to-End Visibility
Candidate intake that customers can monitor without micromanaging.
BackgroundPro connects a guided candidate portal with the client dashboard, so teams can see who is invited, who is in progress, and what needs attention without exposing candidates to back-office complexity.
Candidates see clear next steps. Clients see progress, timing, and follow-up needs without chasing status updates.
Applicant Portal
Simple ways to invite candidates.
Send the request from the system your team already uses, and candidates get one guided path to complete their background check.
Send from your hiring system
Trigger a secure invite when a candidate is ready for screening.
ATS / HRISShare a secure link
Use a direct link for quick starts, job posts, QR codes, or recruiter messages.
Link or QRInvite from BackgroundPro
Create one request, or send a batch when your team has several candidates ready.
Single or bulkInvite sent
Candidate completes steps
Client monitors progress
Live Progress
Show candidates what to do next. Show clients what is already done.
Both views stay simple: candidates get a personal dashboard, while client teams can see completed and remaining intake steps.
Candidate view
Mobile-friendly from invite to submit
Candidates can start on desktop, continue from their phone, and complete key intake steps without a confusing back-office interface.
Dynamic Experience
Tailored to the Background Check
The candidate experience adapts automatically based on the type of screening requested—collecting only what's needed.
Criminal Check
Identity verification, SSN, consent forms
Employment Verification
Work history, employer contacts, dates
Education Verification
Schools attended, degrees, graduation dates
Motor Vehicle
License info, driving history consent
Drug Screening
Collection site selection, scheduling
Professional References
Reference contact information
Customization
Your Brand, Your Process
Configure every aspect of the candidate experience to match your brand and workflow requirements.
Co-Branding
Add your logo, colors, and company information so candidates see a seamless extension of your hiring process.
- Company logo & branding
- Custom color themes
- Personalized welcome messages
Custom Auth Forms
Upload your own authorization and disclosure forms to meet specific legal or company requirements.
Welcome & Completion
Customize the first and last impression with branded welcome screens and completion messages.
Custom Data Collection
Add custom form fields to collect additional information during the background check process.
Communications
Keeping Candidates Informed
Automated email and SMS notifications keep the process moving smoothly and efficiently.
Invitation Sent
Candidate receives invite with secure link to begin
Reminders
Automated follow-ups if action is needed
Status Updates
Progress notifications as checks complete
Completion Notice
Report ready, access provided to portal
Portal Access
Transparency Throughout
Candidates can access their completed report and all compliance-related information directly from their portal.
Completed Report
Full access to their background check results with clear, easy-to-understand formatting.
Adverse Action Notices
If applicable, candidates receive required pre-adverse and adverse action notifications with dispute rights.
Dispute Initiation
Simple process to dispute any inaccuracies directly from the portal with clear instructions.
FCRA Rights
Clear presentation of consumer rights under the Fair Credit Reporting Act.
Want to see the candidate experience?
Request a demo to walk through the entire candidate journey from their perspective.